Sunday, December 03, 2006

Angry Black Woman Part Deux

Okay, I had to play the sterotypical role again. This time with my car...
Before I went back to Michigan for the holiday I got an oil change. They rotated my tires and Wednesday morning before my flight I found my rear tire on flat. I knew that I should have went to the Saturn Dealership. I wasn't going to deal with it then, so I just went on with my day getting in where I fit in..
When I returned Monday my tire was still flat and now I had to deal with the inevitable. I got the tire changed and went on to Discount Tire.
(Backstory: I've been a long time customer of DT, and when I moved to N. Carolina I bought two new tires for $67 total after a price war with Belle Tire. I didn't want to fall off the side of a mountain while traveling here so the new tires were a necessity. They were kind enough to give me a list of the DT's in N. Carolina just to make sure I would be taken care of where ever I go.)
When I got to DT and pulled out the tire the agent (LaMar) showed me the screw the punctured my tire. He said that they couldn't plug it up again because it had already been plugged twice and doing it a third time would be unsafe. Okay I understand that, I don't want Isabelle the Ion to be unsafe.
So I pulled out my reciept from the tires that I bought back in June 2006. LaMar took one look at the receipt and started telling about how they basically gave me the tires. I was like I know, that is kinda ridiculous I told him the story of the price war that day. He tells me that he can't do that again...I was like I kinda figured that but I'm not trying to spend over $100 for any tires so do the best that you can do. He kept telling me how DT lost money on that transaction and that he's got to get permission from the manager to get a price that low. He told me the cheapest tires he had in stock were $145, I told him that he had to do better than that and the details that he was giving me were none of my concern. I told him that I was giving him lee-way by going up to $100 . I told him that customer service and loyaty was my concern. If I'm not satisfied then I will go someplace else (even at a higher price) that will treat me better than what his establishment is treating me at the time. So its just a matter of if you are going to do better than $100 or not. I told him that it going to cost the company more money than the little funky $80 to get a NEW customer like me than it is to RETAIN a customer like me. So do what you gotta do. This bastid said "okay, I can do them at $99" I felt insulted and took my little receipt , told the man thanks, hopped into Isabelle and started heading towards Firestone. If looks could kill LeMar's mommah would be crying.
Before I got into the parking lot of Firestone my cell phone rings, it was LaMar telling me that he didn't want me to leave upset. That if I came back, I could get my tires at $67. I told LeMar that I was on my way.

8 comments:

Lance said...

work it baby, work it!!!!

that's handlin' yo biz, michigan style detroit playette!!!!

..yeah, i kno' yous frum kalamazoo!
(:-)

Lance said...

by the way, just saw your SOULMATE blog post...

the reasons why more black women are single than white women in studies are simple.

y'all don't take no shit...and...many sistas grew up in homes where daddy ain't there. so, in seeing mama "handlin' business", sistas hustle and get there's thru education/job opportunities/networking.

can't blame sistas for hustlin'.

then there are the knucklehead bruddas, who try to keep a sista down cause she's makin' the loot and he's not. trying to "hold up" to a societal stereotype of man is king of "everything" at home.

Lance said...

to finish the last comment...

i think WE bruddas are not giving sistas the props that are due...

but on the OTHER hand, sistas gotta be real in understanding, life ain't easy for us to, no matter how hard WE hustle. in the eyes of manhood, keep the man down his family will go down with him. why do you thinking the separation of fathers from their families during slavery time was so successful for breaking down the "worth" of a black man, but sistas through the shit, held on strong.

Sheletha said...

lance is the only one that loves me..

Knockout Zed said...

KZ to the rescue! Much luv from the wack state of Michigan.

KZ

Rich Fitzgerald said...

Lance is the only one that loves you, because you didn't tell anyone else about your blog. Saadia is going to be sooooo mad!

Dawnya said...

Sheletha...when did u start ths blog..and why didn't u tell anybody. I read a comment yesterday that you blog..and I'm like when..so I click you name and what do I find...but a damn blog. But now that I know about it...I will be a regular visitor.

Sheletha said...

the other one is in

http://360.yahoo.com/ladylibra1974